Frequently asked questions

When the emergency button on your device is pressed, it instantly connects you to our live, EMT-certified operators. The operator will speak to you directly through your device, assess the situation using live audio streaming, and coordinate with Bermuda’s emergency services or your listed loved ones to get you help fast.

No. Our modern devices are entirely mobile-based and operate on cellular networks. They function completely independently, meaning you don't need a home phone line or a smartphone of your own to use them.

Yes! Unlike old-fashioned systems that only work near a home base station, our upgraded systems feature built-in cellular and GPS tracking. You are protected anywhere on the island where there is mobile coverage.